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From the AA and RAC to Green Flag and LV Britannia Rescue, we compare the topbreakdown providers and reveal the Which? Recommended Providers
MG
Maha GadirMarket analyst
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In this article
- Best breakdown cover providers
- What is car breakdown cover?
- Compare breakdown cover providers
- Best car manufacturers for breakdown cover
- Compare car manufacturer breakdown cover
- What makes a WRP for breakdown cover?
The car breakdown cover service you sign up to makes a big difference. The best will almost always get to you in under an hour and, in most instances, have the tools and knowledge to get your car going again.
The worst can leave you stranded at the side of the road for hours and have much less chance of fixing your vehicle on the spot.
Our ratings are based on feedback from more than 8,000 people who had to call out their breakdown service within the 12 months prior to completing our survey. You can trust our findings as they're based on the real-life experiences of people using these services.
The tables below reveal how the companies we've rated stack up against each other. As you'll discover, the best breakdown providers aren't always the most expensive.
Save on breakdown cover: read our top tips on how to haggle and other ways to keep costs down
Best breakdown cover providers
To unlock our results and reveal our full analysis, you can join Which?. Alternatively,log in to see our results.
Brand | Total Score | Customer score | Arrived within an hour | Repaired at the roadside | Knowledge/capability of mechanic |
---|---|---|---|---|---|
AA | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £10.99 per month, cancel at any time Already a member? Log in | ||||
Admiral and Call Assistance | |||||
Asda UK Breakdown Cover | |||||
Auto Aid | |||||
Autonational Rescue | |||||
Aviva | |||||
Axa Assistance | |||||
Breakdown Assist | |||||
GEM Motoring Assist | |||||
Greenflag | |||||
LV= Britannia Rescue | |||||
RAC | |||||
Rescuemycar | |||||
Saga Breakdown | |||||
Starts Rescue | |||||
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £10.99 per month, cancel at any time
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What is car breakdown cover?
Breakdown cover is a type of insurance for cars, vans and motorcycles that helps to keep you on the move. Unlike car insurance, it's not a legal requirement, so is completely optional.
If you have a breakdown policy in place, even the most basic come with roadside assistance. This is where your provider will send out a mechanic (sometimes called a patrol) to you, whether you're on the motorway or a rural B-road, at any time of the day. However, most basic policies don't cover breakdowns that occur at home.
Compare breakdown cover providers
Breakdown providers, such as the AA and RAC (also known as third-party breakdown providers), provide cover for almost any car and usually charge annually, although some may offer monthly payment options.
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You may also get breakdown cover from these providers as part of another service you pay for, such as a packaged bank account or car insurance (find out how to get cheap car insurance).
- We've rated 15 third-party breakdown cover companies, including big names such as the AA, RAC and Green Flag as well as other providers including GEM Motoring Assist, LV Britannia Rescue and Start Rescue.
- Only three car breakdown providers are Which? Recommended Providers (WRPs). Find out what makes a WRP for breakdown cover.
Best car manufacturers for breakdown cover
To unlock our results and reveal our full analysis, join Which?. Alternatively,log in to see our results.
Brand | Total Score | Customer score | Arrived within an hour | Repaired at the roadside | Knowledge/capability of mechanic |
---|---|---|---|---|---|
Audi Roadside Assistance | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £10.99 per month, cancel at any time Already a member? Log in | ||||
BMW Emergency Services | |||||
Ford Assist | |||||
Hondacare Assistance | |||||
Hyundai Assistance | |||||
Jaguar Assistance | |||||
Land Rover Assistance | |||||
Mazda European Assistance | |||||
Mercedes Roadside Assistance | |||||
Nissan Roadside Assistance | |||||
Skoda Roadside Assistance | |||||
Toyota Roadside Assistance | |||||
Volvo Assistance | |||||
Volkswagen Assistance |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £10.99 per month, cancel at any time
Already a member? Log in
Compare car manufacturer breakdown cover
When you buy a new car, breakdown cover is often included for a set period (typically one to three years). Some manufacturers will extend this by 12 months at no extra cost if you have the car serviced at an authorised dealership or garage.
Your car manufacturer doesn't actually provide the breakdown service. Instead, it’s usually supplied by a third-party provider such as the AA or RAC. As an example, if you’ve bought a new Ford, you will get Ford Assistance breakdown cover, but since the AA is the chosen provider it will be an AA van that turns up to help you if your Ford breaks down.
- We've rated 14 car manufacturer breakdown providers, including BMW Roadside Assistance, Hondacare Assistance, Toyota Roadside Assistance and Volkswagen Roadside Assistance.
- Three were good enough to be Which? Recommended Providers – all three got to more than 80% of breakdowns within an hour, and their high customer scores show that customers are happy with the service.
What makes a WRP for breakdown cover?
To become a Which? Recommended Provider (WRP) for breakdown cover, third-party and car manufacturer providers must:
- have a customer score of at least 70%
- be among the best performers when it comes to how long customers had to wait for help to arrive, how successful they were at fixing the fault at the scene, and how knowledgeable the mechanic was.
We rank breakdown providers by their total score. The total score is made up of:
- 50% - customer score
- 25% - waiting time
- 15% - vehicles fixed at the scene
- 10% - mechanic's knowledge.
All ratings are based on the survey responses of more than 8,000 customers who experienced a breakdown in the 12 months prior to our survey.
The customer score reflects how satisfied customers say they are with their provider and how likely they would be to recommend it. Providers must receive a minimum sample size of 30 to be awarded a customer score.
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