California Privacy Rights - Partner Portal (2024)

California Privacy Rights

Best Buy Partner Portal Privacy Policy & Notice of Collection.

Protecting privacy of personally identifiable information is a priority at Best Buy. When you use this site as a representative of a current or prospective merchandising, non-merchandising or Goods Not for Resale (GNFR), or carrier partner of Best Buy, your use is governed by the terms and conditions of this site which differs from bestbuy.com and the Best Buy mobile app. This Privacy Policy explains our privacy practices solely related to this site and serves as notice as required under California law.

When you visit this site representing a business partner, we collect very little information about you. For the most part, this information is limited to your name and contact information. When you interact with us online, this site may automatically collect certain information about your interactions, including information about your device and the pages you visit, and if you register as a potential partner, we will collect the information associated with the registration, which may be personal information.

Information we collect:

We collect and store information you provide to us through your use of this site or through fulfilling your orders and purchases. We may receive information about you from other sources, including the business or organization you represent. This may also include third parties that help us identify potential new suppliers or carriers. Together, this includes, but is not limited to, the following information:

  • Identifiers:
    • Name
    • Address
    • Email address
    • Phone number
  • Online Identifiers:
    • Device identifiers (e.g. cookies, beacons, pixel tags, mobile ad identifiers, and similar technologies)
    • IP address
  • Other Financial Information
    • Business account information
  • Internet and Other Electronic Network Activity Information
    • Your browsing history, search history, and interaction regarding your interaction with the site

Purposes for collecting personal information:

We collect personal information about you for the following business or commercial purposes:

  • Recruiting and sourcing merchandising, GNFR, and carrier partners
  • Responding to inquiries or sending information about partner programs
  • Performing internal operations and research, e.g. enhancing the effectiveness of websites, analyzing how websites are used, improving our site experience, and managing our partner programs
  • Detecting and responding to security incidents, protecting against and responding to malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • Processing liability claims
  • Complying with and enforcing applicable legal requirements, relevant industry standards and our policies

Disclosure and sharing

We disclose your information to the following categories of third parties for business purposes:

  • Our affiliates
  • Our business partners
  • The business or organization you represent
  • Government entities, including law enforcement

We may also disclose your information when we believe disclosure is appropriate to comply with the law; apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers, or others.

We do not sell personal information (including information of persons under 16 years of age) gathered from use of this site or other sources as the word “sell” is traditionally defined and understood or as defined under California law. We do not share information about your use of this site for purposes of cross-context behavioral advertising.

We disclose the following categories of information for a business purpose:

  • Identifiers
  • Online identifiers
  • Other financial information
  • Internet and other electronic network activity information

Categories of Third Parties

Personal Information CategoriesOur AffiliatesOur Business PartnersThe Business or Organization You RepresentGovernment Entities, Including Law Enforcement*
Identifiersxxxx
Online Identifiersxx
Other Financial Informationxx
Internet and Other Electronic Network Activity Informationxx


*Please note: Best Buy shares Personal Information with government entities, including law enforcement, only in the following circ*mstances: (1) when required to do so as a matter of law; (2) to assist in the investigation of a potential crime impacting Best Buy, its employees, its customers, or the communities we serve; or (3) when required in response to legal process (e.g., subpoena, search warrant).

3. Retention – California Residents

Best Buy has in place a records-retention schedule reflecting our intended retention periods for certain types of information. The following reflects the longest applicable intended retention period by personal-information category, for information related to California consumers to whom this notice applies, acquired on or after January 1, 2023. Once the intended retention period has passed, subject information is to be deleted or modified such that it is no longer personal information.

Personal Information CategoriesIntended Retention Period
IdentifiersUp to 10 years after commercial relationship termination
Identifiers (Online)Up to 3 years
Internet and Other Electronic Network Activity InformationUp to 3 years
Other Financial, Medical and Health InformationUp to 10 years after last activity, subject to contractual obligations


There are a number of reasons personal information may be retained longer than the intended retention period. For example, deletion or modification does not happen immediately after a retention period has passed and instead executes periodically, no less frequently than annually. Additionally, some information systems or information may be placed on legal records hold due to potential litigation or regulatory review and information, therefore, is not deleted or modified.

Sensitive Information

We do not collect, use, or share sensitive information in connection with your use of the site as you represent a business or other organization.

Children’s Privacy

We do not knowingly solicit or collect personal information from children under the age of 16 without parental consent. If we learn that we have collected personal information from a child under age 16 without parental consent, we will promptly delete that information. If you believe that a child may have provided us with personal information without parental consent, please contact us.

Your rights of access, correction, and deletion

You have the right to request access to the personal information we have collected about you as a representative of a business or other organization. However, we do not maintain personal information that can be reasonably linked to you, directly or indirectly, other than your name and contact information. You also have the right to ask us to delete information we have collected about you as a representative of a business or other organization, subject to exceptions. Any personal information that we retain about you in this context is within these exceptions. And while California residents have the right to request correction of certain information, that right does not have effect here taking into account the nature of the personal information and the purposes of the processing of the information.

If you wish to exercise these rights as a consumer, for example arising from visiting bestbuy.com or our retail stores for personal, family or household use, please go to our Privacy Hub at bestbuy.com for more information.

Opt-out rights & Global Privacy Control

We do not sell or share information from the site or related to you as a representative in a way that is subject to opt-out rights described in law. As a result, if you use a universal opt-out signal within your browser or device, it will have no effect on your experience on the site or our practices regarding such information.

Other information

You have the right to be free from discriminatory treatment from us if you exercise any of the rights described in this policy. You may obtain this policy in alternative formats upon request.

Changes to the policy

We may need to update this privacy policy from time to time as our business grows and evolves and our customers’ needs change. If we make material changes, we will notify you by email if we have an email available or by posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Contact:

Email:
PrivacyManager@BestBuy.com

Address:
Best Buy Corporate Campus
Attn: Customer Care/Privacy
7601 Penn Avenue South
Richfield, MN 55423-3645

Last updated: January 1, 2023

California Privacy Rights - Partner Portal (2024)
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